Payment options:
Bank transfer - Prepayment
The account details will be provided in the order confirmation.
Paypal Express - prepayment
If you have a PayPal account, you can use this payment option. Your account will be debited immediately after conclusion of the contract.
The "Mollie" payment platform offers you the following additional payment options:
Credit card payment
Apple Pay
Giro-Pay
Klarna
SEPA payment
Important:
When paying for pre-orders in connection with the payment method "Klarna payment on account", the invoice amount will be invoiced to you by Klarna after 7-10 days, which you must then pay within the agreed period. As Klarna does not recognise the term "pre-orders" in this sense, invoicing after several weeks or months is not possible.
Shipping:
The goods are delivered within Germany and to all EU countries by Deutsche Post and DHL
Shipping costs for deliveries within Germany (postage-free delivery from €150 total value of a complete order)
The shipping costs within Germany are calculated according to weight.
This means that there are no additional costs and the costs correspond to the current costs of Deutsche Post:
Standard letter 20 g Deutsche Post - € 0.85
Kompaktbrief 50 g Deutsche Post - € 1.00
Großbrief Deutsche Post - €1.60
Maxibrief Deutsche Post - €2.70
The prices for the DHL parcel are accordingly:
DHL Paket up to 1 kg - € 5.70
DHL Paket up to 3 kg - € 5.90
DHL Paket up to 5 kg - € 7.00
DHL Paket up to 10 kg - € 8.90
DHL Paket up to 20 kg - 13,90 €
DHL Paket up to 30 kg - 16,50 €
Important information about pre-orders:
1. the items of a release pre-order should be ordered separately for each release date.
2. items from pre-orders with the same release date can be ordered together. In this case, delivery will be made together with all pre-ordered items. However, in the event of delays, all items will only be dispatched when all items are in stock.
3. if different articles with different release dates are ordered in one order, the individual necessary postage costs will be calculated separately and communicated to the customer. The customer can then decide whether he wishes to bear the additional costs or receive all items as ordered in one delivery as soon as they are fully in stock.
4. free delivery from €150 can only be granted if the total value of an order ready for dispatch is over €150.
An example:
A total order with article 1 (112.50 €, release: 01.02.) and article 2 (50 €, release: 04.03.) would therefore:
a) be dispatched free of shipping costs on 04.03. or
b) be sent in two individual orders on 1 February and 4 March, whereby the customer would have to pay the postage for both orders.
Delivery time Germany
Items that are available for immediate delivery and have been paid for will be dispatched as soon as possible after receipt of payment. The delivery time with Deutsche Post is 2 days. The delivery time with DHL is 2 days.
Shipping costs for deliveries within EU countries
Postage costs within the EU are also calculated according to weight.
The costs are displayed in the shopping basket.
For non-EU countries such as Great Britain and Northern Ireland, a one-off "Brexit surcharge" of €3.90 will be charged. A surcharge of €3.90 is also levied for deliveries to Switzerland.
Delivery time EU countries
Items that are available for immediate delivery and have been paid for will be dispatched as soon as possible after receipt of payment. The delivery time with Deutsche Post is 4-7 days. The delivery time with DHL is 2-5 days.
IMPORTANT
For deliveries to non-European countries or non-EU countries, additional country-specific import duties, customs clearance fees, customs clearance service fees and import sales taxes may apply. The amount of the fees depends on the country of delivery. Please enquire about these fees at your local customs office. These fees are to be covered by you.